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Is there a program management crisis in DOD?
 By Sean Gallagher
Even the most brief skim of the recent GAO report on the Air
Force's tanker contract leaves one wondering what could have
led to so many major mistakes on a procurement.
It's as if the tanker program has been cursed from the day it
began. In 2004, a former Air Force official and Boeing's CFO went
to jail over conflicts of interest on the contract, and the Air
Force was forced to re-open bidding.
But if you ask analysts who watch the procurement process, the
Air Force's problems on this contract are hardly a surprise. "It
kind of points to a systemic problem in the department of defense,"
said Wayne Plucker, an analyst at Frost and Sullivan, when I spoke
to him about the project's woes. "It's certainly not peculiar to
the air force, but certainly the air force has a big part of the
problem."
Arasj Ardalan, the manager of Federal opportunity research at
analyst firm Input, agrees that it's a DOD-wide problem, and says
that it's reflective of procurement problems in other Federal
agencies as well, including "the (General Services
Administration)'s Alliant program."
The problem may be, in part, a symptom of the wave of
retirements hitting the DOD's civilian ranks. Plucker points to the
wave of retirement of program managers and contracting experts over
the past decade "to the point now where more of the process is
handed over to the contractors, and less scrutiny is done by the
departments themselves."
The brain drain was the focus of a recent New York
Times story which highlighted both the dwindling ranks of
skilled engineers within DOD and the dearth of new engineers
seeking employment with the military. The article cited the wage
gap between tech and financial sector employers and the government
as a major factor--as private employers offer nearly double the
entry-level salary that graduates get on average from DOD.
But Plucker also faults previous leadership at DOD, though he
won't name names. "There's been some past leadership that I won't
say encouraged freelancing, but kind of indicated that we needn't
follow the rules quite as strictly, we need to get this program on
the road. And that's affected how they deal with things."
The impact of the Air Force tanker contract problems is going to
be felt across all development and procurement programs at DOD, and
especially at the Air Force. Most of the folks I've spoken to
believe that unless there's some real effort to reform how projects
are handled, Congress will force the DOD's hand with even more
oversight and scrutiny.
"Simply put, the Air Force can't live with another (problem like
the tanker program)," said Plucker. "Otherwise they're going to
have congressional scrutiny that the Air Force can't stand."
There are a number of bright spots, however. As we found in our
coverage of the JTRS
program , JPEO JTRS--run out of Navy's SPAWAR in San Diego, has
dramatically improved its management. Plucker points to JTRS as an
example of the Navy's increasing leadership role in joint
procurement. "You're seeing some executive management of programs
paassed to the navy from the air force, because the Navy is all of
a sudden providing adult leadership that the air force and to some
degree the army has not," he said.
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